1. How do I create an Employer Account on your site?
2. I forgot my Employer Account Password – what should I do to recover it?
3. How May I edit my Employer Account?
4. How may I view jobs previously placed on your site?
5. How may I reprint an order confirmation?
6. How may I repost a previously ran ad?
7. How may I view the resumes I have received on a job posting?
8. How may I set up my automated email to applicants as they apply?
9. How may I post a job?
10. How may I edit a posted job?
11. What do your Icons mean?
12. Can I have multiple people under one account?
13. Will I be able to view activity on my posted jobs?
14. Will I be notified when an applicant applies?
15. Can I search posted resumes?
16. Can I create a resume search agent and / or save resume searches?
17. Can create a company profile?
18. How do I become a Featured Employer?
19. How do I sponsor/advertise on this site?
 

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EMPLOYER FAQs

1. How do I create an Employer Account on your site?

Step 1: Go to RichmondJobSource.com homepage.

Step 2: On the top navigation, please click on the “Employer” link. You will be directed to the "Employer Center".

Step 3: Under the heading, "My Account" click "Create New Account". Please note that the fields in red are required and information must be entered in these fields.

2. I forgot my Employer Account Password – what should I do to recover it?

Step 1. Go to the RichmondJobSource.com homepage

Step 2. On the top navigation, please click on the “Log In” link. 

Step 3. On the next page click "Forgot your log in and password?".

Step 4. Enter your email address in the field and click on “Send Now”.

Step 5. Your Password will be emailed to the address provided. Please make sure you check your “junk mail” folder if you do not see the email within moments. You may also want to add RichmondJobSource.com to your safe-list to allow future E-mails to be sent.

3. How may I edit my Employer Account?

Step 1: Go to RichmondJobSource.com homepage.

Step 2: On the top navigation, please click on the “Log In” link and enter your username and password on the next page.  

Step 3: In the Employer Center, click on the "Edit Account" link and enter the changes you wish to make in the fields provided. Please note all fields in Red are required and information must be entered in those fields.

Step 4: Click on the “Change” link to save the entered changes.

Step 5: You will receive a “Saved Successfully” message.

Step 6: If you wish to edit your Company Information (for company moves, street address changes, etc.) you may do so by following the instructions provided above, but clicking on the “Edit Company Information” link from the Employer Account Manager page.

4. How may I view jobs previously placed on your site?

Step 1: Log in to your employer account. You will be directed to the Employer Center.

Step 2: Click on the “Jobs Manager” link.

Step 3: Locate the specific job you wish to view by Job Title, Date, or other information.

1. To view the job, you would click on the "" icon.
2. To make changes to the job, you would click on the “” icon
3. To delete a job posting, you would click on the “” icon
4. To copy a job posting so you may repost – you would click on the “” icon
5. To view candidates who have applied to your job posting, click on the "" icon.

5. How may I reprint an order confirmation?

Step 1: Log in to your employer account. You will be directed to the Employer Center.

Step 2: Under the “Account Manager” heading click on the “Orders Manager” link.

Step 3: Click on the “” icon to view the order you wish to print. Scroll down to the bottom of the page and click on the “print” icon.

6. How may I repost a previously ran ad?

Step 1: Log in to your employer account. You will be directed to the Employer Center.

Step 2: Under the "Jobs" heading click on the “Jobs Manager” link.

Step 3: Locate the specific job you wish to re-post and click "Renew".

Step 4: On the next page you will be asked if you wish to Activate the job. Click "Activate Job".

Step 5: Once you activate the job, a permission (1 job) will be removed from your account. If you do not have any permissions left, you will be charged for the job posting.

Step 6: You can now modify the job posting, return to the Employer Center or to your Jobs Manager

7. How may I view the resumes I have received on a job posting?

Step 1: Log in to your employer account. You will be directed to the Employer Center.

Step 2: Under the "Jobs" heading click on the “Jobs Manager” link.

Step 3: Click on the "" icon to view the resumes received from a specific posting.

Step 4: The Applicant Manager screen will show all candidates who have applied to your job posting through RichmondJobSource.com.

Step 5: You may sort the columns with your up/down icons.

8. How may I set up my automated email to applicants as they apply?

Step 1: Log in to your employer account. You will be directed to the Employer Center.

Step 2: Under the "Jobs" heading click on the “Application Messages” link.  

Step 3: Click on the “Create Applicant Response Message” link.

Step 4: Enter the information in the fields; please note the fields in red are required fields.

Step 5: Once you have finished entering your message, click on the “create” button.

Step 6: For future job postings you create, the message you typed will appear in a drop-down field for you to add to subsequent postings.

9. How may I post a job?

Step 1: Log in to your employer account. You will be directed to the Employer Center.

Step 2: Under the heading "My Account" click on Purchase Jobs/Products.

Step 3: Click on a graphic that matches what you want to purchase.

Step 4: Select what you want to purchase (single job posting, multiple job postings, resume access etc.) and click "Create Order".

Step 5: Complete the purchasing process with your credit card information, or call us to set up billing at 804-560-0070.

Step 6: Once you have completed the payment process click on "Create New Job Posting" to post your job.

10. How may I edit a posted job?

Step 1:  Log in to your employer account. You will be directed to the Employer Center.

Step 2: Under the "Jobs" heading click on the “Jobs Manager” link.

Step 3: To edit your job, click on the "" icon of the specific job posting you wish to change.

Step 4: Change the information you want, and then click on “Save Changes”

11. What do your Icons mean?

ICONS KEY
- View Item - Edit Item - Delete Item - View Statistics -Job/Applicant Manager - Default Resume - Resume/Cover Letter - View Job Applications - Place Order	- Agents - Copy Job - Company Benefits - Company Profiles -Export Resume - Comments - Run Search - Activate Agents - Deactivate Agents

12.Can I have multiple people under one account?

Yes. There can be an account manager who owns and manages the account and multiple users, at no cost, who can post jobs, access resumes for their jobs, view reports, etc.

13. Will I be able to view activity on my posted jobs?

Yes. You will have access to detailed reports that show you how many applicants have viewed your posting, applied for the job and more.

14. Will I be notified when an applicant applies?

Yes. When an applicant applies for a job you will receive an email notification with a link to view the resume / application.

15. Can I search posted resumes?

Yes. Employers have the ability to search for qualified candidates by using our resume search. In addition, employers can set up resume search agents that will search for qualified candidates based on their specific criteria and be updated regularly with the results.

16. Can I create a resume search agent and / or save resume searches?

Yes. You can create multiple resume search agents and be notified by email when resumes that meet your criteria are found. You can also save searches you perform.

17. Can create a company profile?

Yes. Employers can create a company profile as well as post company logos. To give applicants more information, creating a company profile is recommended when posting a job.

18. How do I become a Featured Employer?

Featured Employers get additional exposure by displaying their logo on home page or job seeker center page depending on products purchased.

To become a Featured Employer email sales@richmondjobsource.com, or call 560-0070.

19. How do I sponsor/advertise on this site?

For information about sponsoring or advertising on RichmondJobSource.com, please click here.