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Job Seeker FAQ's
1. How do I create a Job Seeker Account?
2. I forgot my password, what do I do?
3. How do I Create My Resume(s)?
4. How do I edit my resume on your site?
5. How do I create my cover letter(s)?
6. How do I edit my cover letters?
7. How do I apply to a job?
8. How do I set up a Job Seeker Search Agent?
9. How do I view jobs I have previously applied to on your site?
10. How do I login to your site as a Job Seeker?
11. I entered my login information, but I can’t get into this site, why?
12. How do I edit my account?
13. How do I Refer a Friend(s) to your site?
14. How do I search for jobs?
15. How may I see jobs I saved?
16. What is my Jobs In-Box?
17. Can I search jobs for free?
18. Will my personal information be shared with other companies?
19. Can I apply for as many jobs as I want?
20. Can I post my resume for free?
21. Can I create more than one resume?
22. Can I save my searches and/or create more than one search agent?

 

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1. How do I create a Job Seeker Account?

Step 1: Go to the RichmondJobSource.com home page

Step 2: Since you are a new visitor, first you must create your Job Seeker Account to use all functions of the job board including: Creating and Storing your Resume(s) and Cover Letter(s), applying to jobs, setting up your Search Agent(s), etc. Click the link “Become a Member” which is located beneath the “Member Login” button.

Step 3: Fill out the account information. All highlighted fields must be filled out to complete Job Seeker account. When done click “Sign Up” located at bottom of page.

Step 4: When all fields are successfully entered a “Job Seeker Message” will appear stating that your account was created.

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2. I forgot my password, what do I do?

Step 1: Go to the RichmondJobSource.com home page

Step 2: Click the link “Forgot Password?” which is located beneath the “Member Login” button.

Step 3: Enter the email address that you used when you created your Job Seeker account. An email will be sent immediately after you click “send now”. Note that the password e-mail information may go to your “junk” email folder if you have not added RichmondJobSource.com to your “safe” list.

Step 4: Don’t forget to turn off your “Pop-up” blocker shown above. Note that our entire site functions with “Pop-up windows” and in order to use the website you must have the blocker off.

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3. How do I Create My Resume(s)?

Step 1: After logging on your Job Seeker account at RichmondJobSource.com click the “My Resumes” link.

Step 2: If you already have a resume and want to post it immediately, choose the Create Resume option. Click on the link “Create Resume”.

Step 3: After clicking on the link “Create Resume” fill out all highlighted fields and answer all questions. When finished click “Save” and “Finished”.

Step 4: After clicking finished you will be sent to your resume manager. From here you can create additional resumes, view saved resume(s), and different user options for your resume(s).

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4. How do I edit my resume on your site?

Step 1: After logging into your Job Seeker account at RichmondJobSource.com click the link “My Resumes” in the Job Seeker Center.

Step 2: Click on “Resume Manager”, choose the resume you want to edit, and click on the (edit icon) located in the “action box” to make modifications.

Step 3: Here you can edit, add or delete information from each field in your resume. When finished editing the resume click “save” then “finished”.

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5. How do I create my cover letter(s)?

Step 1: After logging on your Job Seeker account at RichmondJobSource.com click the “My Resumes” link and choose “Cover Letters”.

Step 2: Click on the link “Create New Cover Letter”.

Step 3: Fill out the information in the fields listed. Text must be entered in the red field areas. When done click “create”.

Step 4: After the cover letter is saved the message “Cover letter saved successfully” will be displayed.

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6. How do I edit my cover letters?

Step 1: After logging on your Job Seeker account at RichmondJobSource.com click the “My Resumes” link and choose “Cover Letters”.

Step 2: Click on the edit icon  located in the “action box” of the cover letter you wish to edit.

Step 3: Now you can edit your cover letter. This can be done by deleting or adding new information in the fields listed. Once done editing click “Finish”.

Step 4: Once the cover letter is saved a “Job Seeker Message” will appear stating that you have successfully saved the cover letter.

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7. How do I apply to a job?

Step 1: After logging on to your Job Seeker account at RichmondJobSource.com, go to the Job Seeker Center and choose which kind of search you would like to do.  You can search by keywords, job category and employment type.

Step 2: Click on desired job posting and use the application located to the right of the job to apply. Or click on the (apply icon) located at the bottom of the job.

Step 4: Make sure “pop-up blockers” are turned off. A “pop-up” will come up on the screen. You will need to select one of your saved resume(s) and/or cover letter(s). When done choosing resume and/or cover letter click “Continue”.

Step 5: A second “pop-up” will appear stating that your application was sent and approved or that it did not meet the necessary requirement criteria.

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8. How do I set up a Job Seeker Search Agent?

Step 1: After logging on your Job Seeker account at RichmondJobSource.com click the link “My Job Search Agents”.

Step 2: Click on the “Create Job Search Agent” link and then click on the “New Search Criteria”.

Step 3: Fill out search criteria (required fields are in red). Make sure to create a "Saved Search Name". When finished click “Create”.

Step 4: After the information is saved in the system, the “Job Seeker Message” will say “Job Search Agent Saved Successfully”.

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9. How do I view jobs I have previously applied to on your site?

Step 1: After logging on your Job Seeker account at RichmondJobSource.com click the link “Jobs In-box”.

Step 2: Click on “Jobs In-box”. Here you can view jobs you have applied for.

Step 3: To view entire job information on a specific job applied for, click the link for the job.

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10. How do I login to your site as a Job Seeker?

Step 1: Go to the RichmondJobSource.com home page and click the link "JobSeekers" at the top.

Step 2: In the “Job Seeker Login” section enter your “User Name” and “Password”.

Step 3: Click on the “Login” button.

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11. I entered my login information, but I can’t get into this site, why?

Step 1: Make sure you are using the correct user name and password. And both are correctly spelled.

Step 2: Turn your “pop-up blocker” off.

Note:  For your protection, after 3 unsuccessful attempts you will be locked out of the system for approximately one hour. 

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12. How do I edit my account?

Step 1: After logging on your Job Seeker account at RichmondJobSource.com you will be directed to the Job Seeker Center.

Step 2: Click “Edit My Account”.  From here you can delete, update, or add new information to your account fields.

Step 3: Click on the “Change” button. This will update your account.

Step 4: A “Job Seeker Message” will appear. This informs you that your account information was updated in the system.

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13. How do I Refer a Friend(s) to your site?

Step 1: After logging on your Job Seeker account at RichmondJobSource.com you will be directed to the Job Seeker Center

Step 2: Click on the “Refer a Friend” link.

Step 3: Enter the information in the displayed fields.

Step 4: Click “send”.

Step 5: A “Job Seeker Message” will appear stating that your referral was sent.

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14. How do I search for jobs?

Step 1: After logging on your Job Seeker account at RichmondJobSource.com you will be directed to the Job Seeker Center.  From here click on the link “Search Jobs”. You can also search by keyword directly from the home page.

Step 2: Complete search fields. When done click “Run Search Now”.

Step 3: Once the search has been completed you can view all jobs that meet your search criteria.

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15. How may I see jobs I saved?

Step 1: After logging on your Job Seeker account at RichmondJobSource.com click the link “Jobs In-box” in the Job Seeker Center.

Step 2: You will see a list of the jobs that you have saved. From here you can review saved jobs and apply.

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16. What is my Jobs In-Box?

Here you will find jobs sent to you by your “Job Search Agents” as well as the jobs in which you have applied. They are saved in the in-box where they can be reviewed and referenced at a later time.

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17.   Can I search jobs for free?

Yes. 

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18.  Will my personal information be shared with other companies?

Information you choose to submit in your resume and applications, including but not limited to contact information, work history, etc will be shared with employers.  Your personal email information will not be shared with companies not affiliated with RichmondJobSource.com without your consent.  For more information see our Privacy Statement (link). We do not sell personal information.

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19.  Can I apply for as many jobs as I want?

Yes.  Once you’re a member you can search for and apply for as many jobs as you like.

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20.  Can I post my resume for free?

Yes.  Members and non-members (who have set up an account) can post their resume for free.  Members can create multiple resumes and speak directly to employers while a non member resume will be posted confidentially and the non member will be notified if an employer has viewed their resume.

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21.  Can I create more than one resume?

Yes.  You can create as many resumes as you would like, choose which one you would like to send to each employer, and uniquely save them based on your own criteria.

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22.  Can I save my searches and/or create more than one search agent?

Yes.  When you become a member you can create multiple search agents, which will do the work for you, and notify you by email with jobs that match your profile.  You also have the ability to save searches you have completed.

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